Privacy Policy

At Golden Bee, we believe in being straight with people. Here's exactly how we handle your information.

Golden Bee Roofing ("Golden Bee," "we," "us," or "our") is committed to protecting your personal information and being transparent about how we collect, use, and share it. This Privacy Policy explains our practices with respect to information collected through our website at goldenbeeroofing.com (the "Site") and through any related communications, including SMS text messaging.

By using our Site or submitting a form, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site or submit your information.

We collect information you provide directly to us, including when you

• Fill out a contact, estimate request, or inspection scheduling form
• Call or text our business phone number
• Communicate with us via SMS or any other channel
• Opt in to receive SMS communications from us

The types of personal information we may collect include:

• Full name
• Home address or service address
• Phone number (including mobile number)
• Details about your roofing or exterior project
• Insurance information, if provided voluntarily

We use the information we collect for the following purposes:

• To respond to your inquiry or service request
• To schedule and conduct free inspections and estimates
• To send you transactional communications related to your project, including appointment confirmations, project updates, and follow-up messages
• To send you marketing communications about our services, promotions, and seasonal offers, where you have provided consent
• To communicate with you via SMS text messaging, where you have opted in
• To improve our website, services, and customer experience
• To comply with applicable laws and regulations

By submitting a contact form on our website and checking the SMS opt-in consent box, you expressly consent to receive text messages from Golden Bee Roofing at the mobile phone number you provide. These messages may include:

• Appointment confirmations and reminders
• Project status updates
• Estimate follow-ups
• Promotional and marketing messages about our services
• Responses to your inquiries

Message and data rates may apply. Message frequency varies based on your activity and project status.

You can opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and will receive no further SMS communications unless you opt in again.

For help, reply HELP to any message or contact us by phone at (719) 888-4467 or through the contact form at goldenbeeroofing.com.

We do not sell, rent, or share your mobile phone number or SMS consent data with third parties for their own marketing purposes. Your consent to receive SMS messages is not a condition of purchasing any product or service from Golden Bee Roofing.

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating our business (e.g., CRM platforms, scheduling software, SMS delivery providers), subject to confidentiality obligations
• Insurance companies or adjusters, but only at your direction and in connection with your project
• Legal authorities, if required by law or to protect our rights

All third-party service providers who handle your data on our behalf are contractually obligated to protect your information and use it only for the purposes we specify.

Our Site uses cookies, pixels, and similar technologies to enhance your browsing experience, analyze traffic, and support our marketing efforts. You may disable cookies through your browser settings; however, some features of the Site may not function properly if cookies are disabled.

We may use Google Analytics and similar tools to understand how visitors use our Site. These tools may collect information such as your IP address, browser type, and pages visited. You can learn more about Google Analytics and opt out at tools.google.com/dlpage/gaoptout.

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including maintaining business records, complying with legal obligations, and resolving disputes. When information is no longer needed, we securely delete or anonymize it.

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the information we hold about you. To exercise any of these rights, please use the contact details listed in Section 11 at the bottom of this document.

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take prompt steps to delete it.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. We encourage you to protect your own information and notify us immediately if you suspect any unauthorized use of your data.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the Effective Date at the top of this page. We encourage you to review this Policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Golden Bee Roofing

Colorado Springs, CO
Phone: (719) 888-4467
Contact Form: goldenbeeroofing.com/contact
Website: goldenbeeroofing.com